Benefits / entitlements loss
Denial of or loss of access to welfare benefits, pensions, housing, etc due to the malfunction, use or misuse of a technology system
ENTITY
3 - Other
INTENT
3 - Other
TIMING
2 - Post-deployment
Risk ID
mit1371
Domain lineage
1. Discrimination & Toxicity
1.1 > Unfair discrimination and misrepresentation
Mitigation strategy
1. Prioritize pre-deployment bias mitigation by conducting **comprehensive, intersectional bias audits** of the training data and algorithm, using techniques like fair representation learning and reweighting. This is essential to prevent the model from learning and perpetuating historical discrimination that leads to unfair eligibility or risk assessments against vulnerable populations. 2. Mandate **Human-in-the-Loop (HITL) governance** for all rights-impacting AI decisions, particularly those resulting in the denial or loss of critical benefits (housing, welfare). The human professional must have a non-delegable responsibility to review and override the AI's recommendation, with a clear, documented rationale for any rejection or override, and a transparent, accessible **appeal and recourse mechanism** for the affected individual. 3. Establish a **continuous post-deployment monitoring and auditing framework** that tracks system outcomes across demographic and socioeconomic groups using equity metrics and Key Risk Indicators (KRIs) to detect **bias drift**. Furthermore, implement **transparency mechanisms**, such as providing understandable explanations for the AI's recommendation, to foster accountability and allow for effective real-world feedback on potential misuse or malfunction.